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DEA- Domestic Energy Assessors

publication date: Jun 23, 2008
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Mike Day, Managing Director of Integra Property Services reports on his foray into the new world of the DEA 

It was Spring 2007 and the future for residential property was bright. In fact the future was to become dominated by multi coloured graphs showing prospective home buyers the energy efficiency and environmental impact of the properties they might be interested in buying. The era of Energy Performance Certificates was about to begin and, along with their inclusion in Home Information Packs, the Government, despite the huge concerns of the industry, hailed the arrival of a new improved home buying process. 

My own business, Integra Property Services, decided that we would make the investment and qualify as Domestic Energy Assessors, not because we believed the hype being bandied about by the training organisations that this would be our route to fame and fortune but primarily because we wanted to be in control of our own destiny in regards the production of Home Information Packs (HIPs). 

As a Chartered Surveyor of many years standing albeit one that has never actually carried out a survey, I decided I would put myself through the training and accreditation process first, before getting my son Tom, who works with me, to follow. The idea was that I could be qualified by the June 1st deadline and our business would be ready for the introduction of HIPs. 

The Course I chose to use the NAEA and Elmhurst training and accreditation route primarily on grounds of cost. These were around £2000 each which covered training/ registration, exam fees, criminal record checks and first year accreditation. In addition we incurred hotel and travel costs as the courses were in the Midlands and Yorkshire. I estimate the whole process for the two of us cost £5000 in direct costs and around six working days each in terms of time (and therefore lost opportunity cost). 

The programme and exams were straightforward and I “qualified” in around six weeks. Actually getting accredited added considerable delay to the process as there was clearly a “bottleneck” of applications in the system but eventually I was given the green light as a Domestic Energy Assessor (DEA). Of course in the meantime the Government had delayed the June 1st implementation on the grounds that there were insufficient DEAs available. Annoyingly this delay gave all of my ill-prepared competitors time to get themselves organised. 

My son Tom duly followed and was qualified and accredited some three months later. This gave us two front line sales individuals with DEA capability. 

One year later 

So here we are, one year on from our initial foray into Domestic Energy Assessment and time to reflect on the success or otherwise of our decision to qualify as Assessors. 

In mid 2008 we find ourselves in possibly the toughest market conditions I have experienced in my 32 years in the business. Property values are falling, there is a combination of a lack of instructions and also a lack of buyers, the media make things worse and it is hard work to find motivated sellers and buyers who are willing to commit. 

With regard to Domestic Energy Assessment, there are far too many assessors for the market volumes (ironic given that implementation was initially delayed supposedly due to a lack of numbers) and therefore supply and demand (or lack of) has seen DEAs at the bottom of the food chain, obtaining fees in the region of just £45 per job if they are taking their work from panel providers acting for HIP companies. 

Domestic Energy Assessment was never going to be a core activity for Integra Property Services but we are running at income levels some 65% below my initial projections of a year ago through a combination of reduced volumes and lower average fees per job. Certainly if we were set up as DEAs only, we would, as many have already, thrown in the towel and found something else to do. However, as part of our estate agency offering it has enabled us to control our HIP production and generate an additional income stream. After a year we have just about recovered our initial training and accreditation costs. 

Of course being eternal optimists, we see the introduction of Energy Performance Certificates on rental property from October as an opportunity, although it remains to be seen what value per job can be extracted. Clearly EPC production on our own letting instructions will be a profitable activity as it is now on our HIP production. It will be a question of whether panel work is worth having or whether we can organise “partnership” arrangements with other local businesses on a viable basis. 

I also feel there is some real dishonesty in the adverts still being run by DEA training companies promising huge returns for people qualifying as independent assessors. Given that to get decent regular volumes of work, an independent DEA probably has to take work from panel providers and this means that there are certainly no “get rich quick schemes” available here. Overall, I believe our decision to invest and qualify as DEAs was the right one. Of course results have not been as good as expected but market conditions play a huge part in this. Because we see EPC production as an integral part of our agency offering, we like the control element and the reinforcement of our service ethic, as we are not at the mercy of having unknown DEAs attending our properties and dealing with our clients, and we are not paying a “middle man” for the privilege of organising an inspection. For estate agents with their own DEAs, I believe these last points are crucial. 

And so, green with envy, blue with despair or red with anger? 

If I am honest, I guess I have experienced a mix of all three with a little yellow optimism for the rental opportunity. There were moments in the early days when I was green with envy for my competitors who had made no effort to invest or get themselves organised and yet who were not at a disadvantage due to Government delays etc. I have been blue with despair at the lack of volume and the stranglehold that the big panel providers have in driving down the value per job and I have been red with anger with the Government whose indecision and inability to listen has contributed to already difficult conditions. 

I am, however, like all good estate agents, a positive person by nature and believe that the fact that we are Domestic Energy Assessors will pay greater dividends in the longer term. It is producing an additional (albeit small) revenue stream at a time when this is most useful and the future, if not bright, is not as bleak as some would have us believe.

Michael S Day MBA FRICS FNAEA IRRV F Land Inst is Managing Director of Integra Property Services. Integra Property Services have been voted best estate agency in Buckinghamshire in both the 2006 and 2008 Estate Agent of the Year Awards. Michael can be contacted on 01753 480430 or by email at msd@integra-ps.com.

NFOPP Level 3

Award in Domestic Energy Assessment

What is a domestic energy assessor? 

 

Since 14th December 2007 every home offered for sale, no matter what size, must have a Home Information Pack which will be provided to prospective buyers. A mandatory part of this Home Information Pack is the Energy Performance Certificate (EPC), which provides information on the energy efficiency, heating costs and carbon emissions of the property. From 1st October 2008, all rental properties with a new tenancy in England and Wales will also be required to have an EPC. EPCs on rental properties will be valid for 10 years and provided to each new tenant within that period. EPCs are produced by accredited (licensed) Domestic Energy Assessors (DEA), and in order to join an accreditation scheme a candidate must first gain an approved qualification in Domestic Energy Assessment. 

The qualification 

The NFOPP Level 3 Award in Domestic Energy Assessment is a nationally recognised qualification awarded by the Examinations Board of the National Federation of Property Professionals. This qualification is recognised as one which allow the holder to apply for certification as a Domestic Energy Assessor. 

The NFOPP Award in Domestic Energy Assessment is a Level 3 qualification within the National Qualifications Framework. This means it is broadly equivalent to A-Level standard. It is open to anyone to take, regardless of their past experience or age. You do not need any previous qualifications; just a good basic standard of English and numeracy. All parts of the examinations required to gain this qualification will be assessed in English. 

The NFOPP Examinations Board is an independent Awarding Body, recognised by the Office of the Qualifications and Examinations Regulator (Ofqual). 

The structure and marking 

 

The qualification syllabus is divided into three Units: 

Unit 1: Legislation and Practice relating to the Provision of the Energy Performance Certificate 

Unit 2: Factors affecting production of Energy Performance Certificates 

Unit 3: Practical Assessment – Production of Energy Performance Certificates.  

Units 1 and 2 are assessed by examination. There are 35 multiple choice questions per Unit and candidates have 40 minutes per Unit in which to answer them. The pass mark is 80%. Candidates must answer all of the five mandatory questions in Unit 1 correctly; candidates not achieving 100% on section 1A will be deemed to have failed Unit 1 regardless of their mark on section 1B and will be required to re-sit all of Unit 1 again. Units can be taken separately or both at once. 

Unit 3 involves the production of five Energy Performance Certificates with supporting site notes and photographs/ sketches where appropriate. Two of these EPCs will be produced from information allocated to you. The remaining three must be carried out on actual domestic properties of your own choice, but those selected must include a flat/apartment and two houses of differing age and style. Instructions on the EPCs and supporting information which must be submitted will be provided once you are ready to start Unit 3. Assessment and marking of the EPCs will be carried out by Elmhurst Energy Systems Ltd under the direction and verification of the NFOPP Examinations Board. 

All three Units must be completed and passed within six months of the date of initial registration with the NFOPP; you are therefore advised to enrol for training before registering for the qualification.

 

Training for the qualification 

There are a number of organisations providing training leading to this qualification, through either classroom or distance learning or a mixture of both. Details of some of these and their contact information are given below. 

TRAINING SCHEMES Bluebox Partners Tel: 0845 260 3500 Property-careers.com Tel: 0800 731 6804 www.property-careers.com Elmhurst Energy Solutions Tel: 08700 850 490 www.elmhurstenergy.co.uk

 

DOMESTIC ENERGY ASSESSORS

If you are already experienced in the production of EPCs then you may require less training and you should take advice from training organisations. 

How long will it take? 

This really depends on your commitments, how you undertake the necessary study and training, and if you have previous knowledge and/or experience in energy assessment or building construction. However, you should be able to complete the study and qualification within 6-8 weeks depending on the availability of training and examination sittings. You have 6 months from the date of registration with the NFOPP to complete the whole qualification, including any resits you may need to take. If you do not pass all three Units within this time, you will have to begin again and cover all associated costs. 

You do not have to be employed within these areas or have any previous experience in order to start your study or take the qualification. As a general guide, we estimate that those who are new to the profession will require approximately 200 hours of study/training/background reading. Those with experience may well require substantially less. 

What if i am already experienced in energy assessments or building construction? 

In the first instance you should contact a training provider to discuss your training needs. Those who have already undertaken study, have experience in or are recently accredited to RdSAP 2005 standards may require little or no training, and may also be able to use recent EPCs as part of the submission for Unit 3. There are no exemptions from the NFOPP examinations or assessment of EPCs. 

How do i take the examinations? 

The examinations for Units 1 and 2 must be taken via e-assessment at one of our test centres. Each exam consists of 35 multiple choice which you will have 40 minutes to answer. 

When you have completed your studies and are ready to sit the examinations you can book them using our on-line booking system. Exams can be booked a minimum of 7 days in advance and a maximum of 60 days. Examination fees are payable via debit or credit card when you book your test sitting. We regret that cheque payments cannot be accepted. The online booking system gives candidates the choice of the date and location of their examination. 

There are approximately 50 participating test centres throughout the UK which offer examinations regularly during working hours. The list of test centres can be found at the bottom of the page. You must enroll with Elmhurst Energy Systems Ltd for assessment of Unit 3, their contact details are given above. 

 

Results and certification 

You will be notified of the results of each Unit by post within 28 days. If you have passed you will receive a certificate confirming your success within four weeks. The results for Units 1 and 2 will show the mark achieved and for Unit 3 will simply state Pass/ Fail. If you fail either or both Unit 1 or 2 you may retake as soon as you wish. If you have failed Unit 3 you are required to submit five new EPCs following the guidelines above. 

Costs 

This will vary depending on where you access your training and how much training you need. Training providers will be able to advise on their costs; contact details of training providers are given above. Examination fees will be payable to the NFOPP. Registration and certification fees, which must be paid before you sit any Units of the qualification, are £340. You will then need to pay examination fees to sit Units 1 and 2 when you enrol on-line for these – if you sit both Units together the cost will be £110; and £75 to sit one Unit only. These fees also apply to any resits needed. Registration, certification and examination fees are non-refundable. 

Getting started 

Before undertaking the Level 3 Award in Domestic Energy Assessment please familiarise yourself with the examination regulations and the syllabus. Once you have done so please contact one of the three training providers for details on the dates and locations for training and to enrol. 

Further studies 

If you wish to progress your studies you may wish to consider moving on to the Diploma in Home Inspection or to a foundation degree or HND in a relevant discipline such as building construction or surveying. 

Candidates with special needs 

Candidates with disabilities are encouraged to read the NFOPP Disability Policy and to contact the qualifications section at the NFOPP to discuss what adjustments might be made to enable them to take the qualification. The Disability Policy can be found on the NFOPP website.

 

Further information

Further information on Home Information Packs, the Energy Performance Certificate and certification schemes can be found at: 

http://www.communities.gov.uk Helpline: 0207 944 4400 

http://www.homeinformationpacks.gov.uk/Accreditation schemes 

After gaining the qualification you must join an accreditation scheme in order to become a certificated, accredited DEA. There are various mandatory requirements for certification and you may wish to contact the various schemes for further information about these requirements and the associated costs: 

Sava scheme: http://www.sava-cs.org.uk/ 

BRE scheme: http://www.bre.co.uk/service.jsp id=941

EPC Ltd: http://www.epc-solutions.co.uk 

Elmhurst scheme: http://www.elmhurstenergy.co.uk/article/nid/443 

Northgate http://www.northgate-ispublicservices.com/solutions.php pageId=156 

Quidos: http://www.quidos.co.uk 

Home Inspector Certification Ltd: http://www.hicertification.co.uk 

RICS: http://www.rics.org/Careerseducationandtraining/ 





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