The Deposit Protection Service (DPS) has introduced instant text messaging contact for landlords and tenants to speed up the repayment of tenant deposits.

The text service – an industry first – will updates on necessary actions for repayments, single claims and dispute resolution.

Kevin Firth, Director of The DPS, said, “Our text messaging service will help ensure that our customers have all the information they need. It’s a great way to notify landlords and tenants of key milestones in the repayment process.

“We’re always looking for innovative ways to enhance our service and feedback from our customers is that text messaging will save landlords and tenants time and money.”

The text service delivers alerts straight to mobiles and helps landlords and lead tenants keep on top of key actions concerning the repayment of their deposits.

Kevin Firth said, “Landlords and lead tenants who use our service just need to make sure we have your mobile number on our system so we can send you these alerts.
It only takes a few minutes to check your details and update them if necessary by logging onto your account at www.depositprotection.com/login.