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Landlords need letting agents, survey reveals

publication date: Jun 18, 2012
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Claire Empson of Daisylets A survey from the National Landlords Association (NLA) has found that over a half (55 per cent) of landlords engage the services of a letting agent, with 66 per cent are either very or quite satisfied with their agency.

Furthermore, 54.1 per cent of tenants have used a letting agent to find somewhere to live, making the role of the letting agent integral to the private-rented sector.

The research marks the launch of the NLA Property Women Awards and the NLA is seeking nominations for its Letting Agent Property Women of the Year category, supported by the UK Association of Lettings Agents (UKALA.)

Headline sponsor Eddie Hooker, CEO of my|deposits and Hamilton Fraser Insurance, says: “The primary reason given that landlords engage the services of letting agents is their rental properties not being located in the area they live. It’s good to see that the majority are happy with the service they receive as many are too busy to manage the properties themselves; a quarter of landlords use letting agencies due to time and geographical constraints.”

Eddie Hooker, CEO of my|deposits and Hamilton Fraser InsurancePrevious NLA Property Women Award winners include Claire Empson of Daisylets in East Dulwich, South London who won the Letting Agency Property Woman Award in 2010 with her extensive knowledge of the property sector and professional achievements.

Empson says: “As a landlord with a few properties of my own, I got fed up with the lack of service provided by some agents, and thought I could do a better job myself. I had been asked by friends to manage their properties and quickly realised that, even with two young boys, it was potentially a good business opportunity. I had no idea how quickly things would take off. I used to be a self-employed graphic designer, but after a few months Daisylets completely took over my life as word spread.”

Nomination forms can be found online at Entries close on the 25th June 2012. The awards take place on 31st October 2012.