
Management jargon
comes and goes; it’s
as subject to fashion as
the height of hemlines
and heels on Laboutins
and Jimmy Choos.
But skirts are skirts whatever the length,
and shoes are shoes with high heels and
no heels. Similarly, tried and tested
management tools stay in use from one
generation to the next. No problem can
be solved without analysis or a stroke
of genius, but strokes of genius are rare
indeed; so SWOT – analysis under the
headings of Strength, Weakness,
Opportunities and Threats – remains one
of the most popular disciplined approaches
to the development of strategies that will
ensure survival, build defences, identify
weaknesses and reveal opportunities.
The Private Rented Sector (PRS) could
be subject to a SWOT analysis. Social
housing is obviously excluded as are
properties let under service tenancies and
those provided to students by universities
and specialist providers. Statutory
tenancies do not form part of the PRS but
those properties owned by local authorities
and housing associations and let on the
open market – market rented properties,
as those bodies describe them – are
obviously part of the PRS even if their
owners do not like to think so. HMOs
fall into the net as do those with rents for
in excess of the present limit (£25,000 per
annum) imposed on Assured Shorthold
Tenancies (ASTs), which form the bulk
of the sector.
Flexible- An asset to the national economy,
privately financed, attractive to
Government since housing is provided
without cost to the Treasury.
- Investors may choose value, location
and type of investment. While there are constraints on cashing in investments
through sale of properties, PRS
is a medium to long term investment.
- Tenants may choose from a wide range
of property. Competition between
landlords controls quality and rents for
the benefi t of tenants.
- Assisting mobility. Tenants can commit
for period of six months, those looking
for stability can fi nd longer term/
renewable tenancies.
Safe- The sector is subject to comprehensive
safety legislation and regulation
unlike owner-occupied properties.
- With the exception of tenants sharing
a landlord’s home, the right of a tenant
to occupy a property for the duration
of the tenancy agreement may not
be terminated except by Court Order.
- Tenants’ deposits are protected by law,
while rents due to landlords are at risk
if tenants cannot or do not pay, rent
protection insurance is affordable.
Default by letting agents will be made
good if the agent is a member of a recognised trade body such as RICS.
- The Office of Fair Trading (OFT) polices
the terms and conditions of tenancy
agreements to protect tenants from
unfair conduct by landlords and
agents. Landlords are protected from
unfair clauses in agency agreements.
The OFT can and does prohibit guilty
agents from trading and sometimes
from returning to the industry.
Industry bodies have complaints and
penalty procedures which are now
more active in protecting landlords,
tenants and the reputation of the
industry than in the past.
Problems PersistThere will always be rogue landlords,
rogue agencies and rogue suppliers.
The best protection for members of the
PRS, their tenants and landlords, is to work
only with responsible landlords –
accreditation schemes are increasingly
common. When agencies are employed
they should use only those which are
members of recognised industry bodies.
Self inflicted disastersWeakness is almost always self inflicted,
following too easily the fashion for
residential investment, paying deposits,
or casually accepting longterm mortgage
obligations. If the investment clubs were
so certain of future profit, why offer the
expertise for a fee? Foolish investors
signed on the dotted line often without
viewing properties or checking on demand
and rent levels in distant towns.
Unprofessional adviceSome estate agents, surveyors and valuers
saw the sector as an opportunity to make
money at the cost of the standing of
individual firms and the professional
bodies to which they belong. These bodies
may have a case to answer and explanations to give about the lack of
disciplinary action taken even on instances
of gross breach of trust.
Lenders co-operated to their cost while
the Financial Services Authority, FSA,
and the Bank of England became
concerned but took no action.
RegulationThe PRS should have welcomed regulation
and legislation that might have raised
standards of property, safety, commercial
probity and tenant care for their own
benefit and that of the public at large.
When regulation is finally in place it may
be more onerous than that which should
have been supported by all members of
the PRS many years ago – as soon as the
Thatcher legislation was in place.
PoliticsLeft wing aversion to private provision
of housing is too established to accept a
vibrant private housing sector as a public
benefit. Even the words are weasel words
– social housing means subsidised housing
– for anyone lucky enough to reach the top
of a housing list ahead of a long line of
single mothers, asylum seekers...
The cost of subsidised housing falls not
on the state but on the taxpayer while
competing with would-be house owners,
landlords and private developers. Housing
Associations (HAs) and Local Authorities
should restrict their activities to providing
for those in genuine need.
If a developer is forced to provide 30-50
per cent of new homes on each new site
to a HA at below market price, this is not
a Section 164 Agreement but a tax on each
family that hopes to buy one of the other
new homes for occupation or investment.
Tory policiesThe Tory party has always been good
at building houses. Harold Macmillan,
tasked by Churchill to build 300,000 homes
or leave politics, succeeded. Margaret
Thatcher opened the PRS floodgates with
Assured Shorthold Tenancies and the
Right to Buy policy moved many
subsidised tenants into home ownership.
Surprisingly the Cameron team and
shadow housing minister, Grant Shapps,
have not yet defined housing policy since
the publication of a Green Paper – “Strong
Foundations – Building Houses and
Communities” in March 2009. The paper
is focused on planning issues and has local
decision making at the heart of policies.
The party has pledged to undertake a further review of the PRS but not until they
come into power. Proposals announced
during the party conference in Manchester
include a drive to put the unemployed back
to work or lose benefits. Housing benefit
is one target, as is the bloated ‘social’ sector.
Dismantling these costly quangos could be
high on the agenda.
The PRS should expect no favours in the
early days of a Tory rule, but the party has
always used tax breaks and incentives in
preference to subsidies so a few modest
changes to place investment in housing on
an equal footing to other investment could
come. The best hope is their preference
for private rather than state provision.
Institutional InvestmentA few files have been dusted off and the
lure of longterm assets to match longterm
liabilities of pension funds, insurance
companies and providers of annuities
could energise the PRS – while posing
a threat to smaller landlords.
The ‘social’ sector hopes to capture this
investment, offering experience in large
scale residential property management.
They may not win, because of bloated
overhead costs and their focus on housing
benefit tenants and lifetime tenancies.
Organisations like the Grosvenor Estate
are already offering their skills to lenders
with incomplete developments on their
books. Institutional investment could be
a real boost to the rented sector; it will
force the smaller landlord to seek the
profitable niche markets that larger players
will never reach.
DemandAll the rational estimates of housing need
point to an increasing demand for new
homes as family formation, including that
of single families, continues to grow. ‘There
is much to do other than cover the country
with concrete in a continuing urban
sprawl. Private investment can deal with
small scale urban renewal, converting
empty homes and redundant commercial
space into new homes to rent more
efficiently than large scale organisations.
The flexibility of the PRS and strength of
the sector should encourage new
investment from existing landlords and
small companies seeking a longterm future.
There are opportunities to work with
local authorities and the subsidised sector
who will soon have to outsource the rental
and management of new build property
that remains unsold and cutting back as
subsidies are no longer provided.
The conventional small landlord with a
tiny portfolio should expect to grow.
Trading out of homes more suited to sale
while reinvesting in replacement stock that
need refurbishment makes for a fascinating
personal business opportunity.
Recession
Unemployment may well reach 3-4 million
before turning down in 2011. The burden
of debt and increased taxes will hurt
everyone – landlords, tenants, letting
agents and service companies.
Unpaid rents, landlords who borrowed
too much and tenants who vacate without
notice will all damage the sector, bringing
personal problems to landlords and
tenants. There are not many landlords left
alive who somehow survived the early
1930s but those landlords then provided
85 per cent of all residential homes and
carried on until rent regulation drove them
away in the post war years. Providing there
is no rent control that forces landlords’
income below the cost of property
maintenance, the PRS will survive and
recover as it did in 1930, 1988 and 1991.