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The Property Ombudsman

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  Buying property at auction is favoured by some buyers, but it's not all plain sailing
Nov 1, 2011
Auctioneers have discretion but must not discriminate, says Christopher Hamer The Property Ombudsman.
  TPO launches strengthened Code Of Practice
Oct 12, 2011
TPO 'random monitoring' of letting agents, will complete Stage Two of the Office of Fair Trading Consumer Codes Approval Scheme. 
The Property Ombudsman
  The Property Ombudsman
Aug 24, 2011
Trivial complaints damage business, says Christopher Hamer The Property Ombudsman.Christopher Hamer, The Property Ombudsman
  Property Ombudsman
Jul 28, 2010
Christopher Hamer, The Property Ombudsman, reports on contentious issues with tenants: dissatisfaction, aggravation and communication.
  Christopher Hamer, The Property Ombudsman, on references
Mar 31, 2010

Christopher Hamer, The Property Ombudsman,  says that insufficient attention to references can prove costly for agents.

 

Christopher Hamer, The Property Ombudsman
  The Property Ombudsman column
Feb 15, 2010
Christopher Hamer, The Property Ombudsman, suggests that talking to your clients can avoid complaints.Christopher Hamer
  The Property Ombudsman: deposit registration
Dec 1, 2009
Christopher Hamer, The Property Ombudsman, advises on the difference between complaints about registering a tenancy and the return of a deposit.
  Property Ombudsman Complaints Procedure
Oct 16, 2009
Christopher Hamer, The Property Ombudsman, offers a useful refresher on the TPO complaints procedureChristopher Hamer
 
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