"Opportunities In Lettings – The View From The Top"

A conference organised and promoted by NALS in partnership with PROPERTYdrum.
Venue: Altitude 360, Millbank Tower, London.
Date: 21 September 2010
Delegate price: £130 (+VAT)

Sponsored by

 

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The lettings conference to top them all, at Millbank Tower, Millbank, London

Event Chairman: Lord Best

Lord Richard Best OBE, one of the industry’s most celebrated housing specialists, is Chairman of the event.

Lord Best is currently Chairman of the Council of The Property Ombudsman, President of the Local Government Association, Chair of the Hanover Housing Group and until very recently of the House of Lords Audit Committee.

He chairs the Giving Forum, the Private Rented Sector Policy Forum, the Independent Commission on the Future of Housing for Northern Ireland.

Lord Best was also Director of the Joseph Rowntree Foundation and Joseph Rowntree Housing Trust, and Chief Executive of the National Federation of Housing Associations.

The Programme – a packed itinerary of expert speakers and industry leaders

Registration and exhibition vieiwing opens at 9.00am and the Conference begins promptly at 09.50am. Lunch will be served at 1.00pm and there will be a cocktail reception with a last chance to meet the exhibitors and speakers at 4.20pm. The event will finish at 5.00pm. A buffet lunch will provide a good choice of food for everyone. Special dietary requests by arrangment before 10 September.

How to find us: Altitude 360° London: 29th Floor,
Millbank Tower, 21 - 24 Millbank, London, SW1P 4QP
Tel: 0845 500 2929. www.altitudelondon.com
The nearest Tube station is Pimlico (5 minute walk)
or Westminster (10 minute walk)

The View From The Top
It’s been a very challenging year for letting agents; shortage of property to let, tenants struggling to afford what is available, landlords wondering whether to sell. This session will give an overview of the market we have now and the opportunities for improvement over the next 12 months.
Lord Richard Best

The Joy Of Belonging
Being part of a professional organisation has never been more important, for protection, for your image, for your development. This session discusses the real benefits of being a NALS licensed firm and how membership of The Property Ombudsman underlines your integrity by demonstrating that you belong to a redress scheme.
Chaired by Lord Best with Isobel Thomson (NALS) & Christopher Hamer (TPO), Nicholas Cooper, Northwood and Chris Day, Spicerhaart

How To Be The Best
Standards, standards, standards, almost as clichéd a mantra as Location, Location, Location, but without government regulation the only way you can differentiate yourself from the chancers and the cowboys is to have high standards and provide a truly professional service. This session has guidelines and very bright ideas for setting yourself above the rest.
James Toogood CFP Software

Coffee & exhibition viewing

Changes To Assured Shorthold Tenancy Rules
October 1st brings an increase in the rent levels for Assured Shorthold Tenancies. Sounds simple but there are some pitfalls here as the legislation was, er, loose, to say the least. We look at the issues that could complicate your life and that of your landlords.
Eddie Hooker, Mydeposits and Roger Smith, Partner, Barlow Robbins LLP

Are Your Ducks In A Row?
There’s no point hurtling into business, gaining instructions, issuing tenancy agreements, banking money and employing staff if you don’t have the essentials in place. Referencing, Client Money Protection, Professional Indemnity and insurances for your own business premises – as well as a range of policies to protect your landlords and tenants – are vital to ensure your security. Let’s get that established!
Jane Venning of Kerry London, Bryn Cole of FCC Paragon and Mark Wooldridge of Home & Legacy

Skills Snapshot
Photography in lettings – the first chance to make a great impression on landlords and tenants or the forgotten element of your marketing? Our property photographer extraordinaire takes you through the essential skills and effort required to make your service stand out.
John Durrant

The View From Westminster
The new Coalition Government has cancelled all sorts of legislative plans from the last regime, but has it thrown the baby out with bathwater? Is it really best to leave the industry to regulate itself? Was it just a clean sweep move to reduce interference or will they introduce legislation when it suits them to do so?
Richard McCarthy, Director General, Communities and Local Government

1.00pm – 2.15pm LUNCH & EXHIBITION VIEWING sponsored by


Employment Strategies For Success
Your staff members are the most important part of your business. How do you build the relationships and maximise the skills of your best people? And how do you avoid disasters like unfair dismissal actions and employment tribunals? Our expert has the top advice.
Clive Oliver, Employment Law Specialist Peninsula

The View From The Social Sector
With a major housing crisis on our hands and a shortage of homes at almost every level how are you going to maintain or increase business levels? One way is by exploring the huge opportunities available through new schemes involving social sector tenants. It’s secure, simple and highly successful.
Damon Thomas, FastTrak and Alan Elborough, Settled Housing

The Way Ahead
Residential Lettings is fun isn’t it? The thrill of the chase to gain new instructions, the satisfaction in finding the perfect tenant? Property Management, well, that’s not always so enjoyable, but new technologies mean that you can make your life easier and new outsourcing services mean that you don’t have to ‘do’ management at all, but you still reap the rewards. This is a whole new world of service.
Peter Grant, VTUK, Simon Duce, ARPM and Tim Wakelin, PropertyRisks

Making Portals Sing For You sponsored by
As portals and websites are the main methods for property search, both can use up a considerable part of your marketing budget so how do you ensure that you’re spending wisely. This session looks at how you present yourself to the millions of web visitors and how you can make your investment really, really work..
The Digital Property Group

The View From Outer Space
If technology on the ground is changing the way we work, technology in the stratosphere is changing even more. We Google, we use Facebook, we Tweet, we get Linkedin, but do we know what we are doing? Are we making the most of these global opportunities? This major session explains where you can benefit and where you could just be wasting time.
James Bacon, Google UK and Tracy Falke, Freestyle Interactive, Social Media

COCKTAILS AND EXHIBITION VIEWING UNTIL 5.00PM sponsored by 

Companies exhibiting at the Conference will be:

• VTUK

• FCC Paragon

• ARPM

• The Digital Property Group

• CFP Software

• Kerry London

• Colemans ctts

• EndsleighLet

• Fast Trak

• Hallmark Corporate Services

• Home & Legacy

• iSurvey

• Let Insurance Services

• LetMC

• Letsure

• MyDeposits

• PropertyRisks

• Rentshield Direct

• Rushbrook and Rathbone

• Spark Energy

• Tax Doctor

• The Letting Bureau

• Dutton Gregory llp Solicitors